GlobalPath Education: Tripled counsellor productivity by pre-qualifying every student enquiry

GlobalPath Education is an international education advisory consultancy representing over 200 partner universities across North America, the UK, Europe, and Australia.

During peak intake periods (July–October and January–April), GlobalPath receives over 1,500 enquiries monthly from students and parents regarding master's degrees, bachelor's programs, university rankings, tuition fees, scholarship availability, and visa regulations across 12 countries.

Counsellors spent nearly a third of their working hours collecting basic eligibility details from unqualified prospects.

Their 8-person counselling team was inundated with repetitive inquiries. Counsellors spent 30% of their working hours discovering that prospects lacked minimum academic eligibility, had insufficient funding, or were seeking programs in countries the consultancy did not represent. Peak season traditionally required hiring and onboarding 4 temporary administrative coordinators, which was expensive and inconsistent.

Frosty is trained on GlobalPath's partner university catalog, entry requirements, scholarship cut-offs, and visa checklists to act as an automated admissions screener.

In education consulting, counsellors are your most valuable revenue generators. Do not have them spend time asking 'What is your IELTS score?'. Let Frosty do the initial screening so your team can focus on interview prep, university applications, and visa guidance.