The AI Receptionist for Fast-Growing Businesses
Turns website and WhatsApp inquiries into answered questions, captured leads, and booked appointments — instantly, 24/7.
The same questions hit your inbox all day — hours, pricing, availability, and simple booking requests. Frosty takes that whole job: it answers accurately from your own knowledge base, asks the qualifying questions you would normally ask, gets people booked into your calendar, and passes you only the leads worth your time.
What an AI receptionist does
Traditional front desks get overwhelmed by repetitive questions about opening hours, pricing, and basic scheduling. An AI receptionist filters out this noise by instantly resolving tier-1 inquiries, ensuring your human staff only step in for complex escalations or high-value sales conversations.
How Frosty works as an AI receptionist
Instant Triage
When a message comes in, Frosty immediately determines if the user is asking a support question, looking to book a meeting, or needing a human.
Knowledge-Grounded Answers
Using your uploaded documents and website content, Frosty provides accurate, conversational answers to FAQs without hallucinating.
Seamless Handoff
If a question is too complex, Frosty seamlessly transfers the chat to the right team member's inbox with the full conversation history attached.
Frosty AI Receptionist vs. Traditional Receptionist
| Traditional Receptionist | Frosty AI Receptionist | |
|---|---|---|
| Availability | Business hours only | 24/7, 365 days a year |
| Concurrency | One conversation at a time | Unlimited simultaneous chats |
| Response Time | Minutes to hours during peak | Instant (under 2 seconds) |
| Language Support | Limited to hired staff | Fluent in 24 languages across 95+ countries |
| Data Entry | Manual CRM updates | Automatic CRM sync |
Industries where an AI receptionist directly helps
Service-heavy businesses rely on Frosty to manage front-desk volume and capture after-hours leads.