The AI Receptionist for Fast-Growing Businesses

Turns website and WhatsApp inquiries into answered questions, captured leads, and booked appointments — instantly, 24/7.

The same questions hit your inbox all day — hours, pricing, availability, and simple booking requests. Frosty takes that whole job: it answers accurately from your own knowledge base, asks the qualifying questions you would normally ask, gets people booked into your calendar, and passes you only the leads worth your time.

24/7 coverage resulting in 40% more booked appointmentsSource: Frosty internal data

What an AI receptionist does

Traditional front desks get overwhelmed by repetitive questions about opening hours, pricing, and basic scheduling. An AI receptionist filters out this noise by instantly resolving tier-1 inquiries, ensuring your human staff only step in for complex escalations or high-value sales conversations.

How Frosty works as an AI receptionist

1
01

Instant Triage

When a message comes in, Frosty immediately determines if the user is asking a support question, looking to book a meeting, or needing a human.

2
02

Knowledge-Grounded Answers

Using your uploaded documents and website content, Frosty provides accurate, conversational answers to FAQs without hallucinating.

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03

Seamless Handoff

If a question is too complex, Frosty seamlessly transfers the chat to the right team member's inbox with the full conversation history attached.

Frosty AI Receptionist vs. Traditional Receptionist

Traditional ReceptionistFrosty AI Receptionist
AvailabilityBusiness hours only24/7, 365 days a year
ConcurrencyOne conversation at a timeUnlimited simultaneous chats
Response TimeMinutes to hours during peakInstant (under 2 seconds)
Language SupportLimited to hired staffFluent in 24 languages across 95+ countries
Data EntryManual CRM updatesAutomatic CRM sync

Industries where an AI receptionist directly helps

Service-heavy businesses rely on Frosty to manage front-desk volume and capture after-hours leads.

Built For

Sales DirectorsPractice ManagersBusiness Owners

Frequently Asked Questions

Yes, Frosty integrates with your existing calendar to show real-time availability and book appointments directly within the chat interface.
Absolutely. Frosty operates 24/7, ensuring that leads who reach out on weekends or late at night are still captured, qualified, and engaged.
No, it augments them. Frosty handles the repetitive volume, freeing your front desk team to focus on in-person guest experiences and complex customer service.
Frosty is programmed to recognize its limits. If a query falls outside its trained knowledge base, it instantly routes the conversation to a human agent's inbox.
Yes, you can configure Frosty’s personality to be highly professional, warm and friendly, or strictly transactional depending on your brand guidelines.
Frosty currently operates as a receptionist across your website widget and WhatsApp Business channels, centralizing all communications into one dashboard.

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