AI agent for healthcare: Patients enquire at 9pm. Most clinics reply the next day.

Frosty Agent answers patient enquiries on your website and WhatsApp in seconds, at any hour. It performs enquiry qualification, books appointments directly into your calendar, and routes complex questions to your human staff. Every lead lands in one dashboard with the full conversation attached.

Published: Aug 29, 2026Updated: Aug 29, 2026

Why do patient enquiries go cold?

The average clinic takes 12 hours to reply to a new web enquiry

78 percent of patients book with the first clinic that responds

Enquiries arrive from your website and WhatsApp, and staff spend hours answering basic questions

The same questions get answered by hand all day. Clinic hours, location, services offered, new patient process

Patients who abandon booking forms are rarely followed up

Did you know?

78 percent
of patients book with the first clinic that responds
Source: Patient Access Survey, 2025

What does our AI agent for healthcare do?

Frosty handles the patient before the booking, after the booking, and manages every lead in between.

Before the sale

Answers questions on clinic hours, location, and services offered, strictly from your own documents
Performs enquiry qualification based on patient needs and timeline
Books appointments into your team's calendar and sends the confirmation
Hands a qualified patient to the right staff with the full conversation history attached

What real conversations can Frosty handle?

These are the enquiries a clinic gets every week.

Frosty
Frosty Assistant
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Who is this built for?

Who uses Frosty

1
01

Single Clinics

Your own clinic, your own staff. Frosty handles enquiry volume seamlessly.

2
02

Multi-Specialty Practices

Multiple doctors across different specialties. One agent, separate knowledge for each.

3
03

Hospital Chains

Large scale routing and general enquiries across multiple locations.

The Advantage

Why they choose us

It cannot invent medical advice

Answers come strictly from your clinic documents. The AI never plays doctor.

Booking requires your rules

Nothing is booked unless it meets the rules you set.

Website and WhatsApp share one memory

A patient who browsed your page on Monday does not start over when they message on WhatsApp on Thursday.

Human Hand-offs

If a patient asks something complex, it routes to a human.

Getting started

From your first document upload to a fully deployed agent โ€” a structured process that gets it right.

Upload your clinic documents

Services list, clinic hours, location details, general FAQs.

Set your guardrails and connect your calendar

Decide what Frosty can answer and which doctors take which bookings.

Go live

Paste one line on your website and connect your WhatsApp number.

Pricing

Plans start at โ‚น5,299 a month in India and $199 internationally, with no setup or onboarding fee on any plan. Seven-day free trial, no card needed.

View full pricing

What are some common questions?

Yes. Frosty checks live availability, books the slot and sends the patient a confirmation. You decide which doctors take which bookings, which slots are open, and how much notice you need.
Both, and they share one memory. A patient who reads your page on Monday and messages WhatsApp on Thursday does not repeat themselves.
Yes to both. Frosty transcribes WhatsApp voice notes and replies in whichever language the patient used, across 24 languages and 95+ countries.
Frosty says it cannot provide medical advice and passes the conversation to your staff, with the full history attached. It never plays doctor.
Yes, you can configure it to hand off conversations to humans for specific topics.
Most clinics are live on their website the same day. Upload your clinic documents, set your guardrails, paste one line of code and you are answering enquiries.

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