AI Chatbots Built for India's DPDP Act

Enterprise-grade AI agents that respect customer privacy and natively comply with the Digital Personal Data Protection (DPDP) Act.

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The Privacy Challenge

Hefty Fines

Massive penalties for data breaches or failing to meet strict DPDP compliance standards.

Consent Management

Difficulty managing and logging explicit user consent securely across channels.

Data Residency

Complex infrastructure required to meet strict Indian data localization laws.

Did you know?
โ‚น0Cr

Maximum statutory penalty under the DPDP Act for data breaches.

Digital Personal Data Protection Act, 2023

Built for Compliance

Frosty provides a secure, ring-fenced architecture for your customer data across the entire lifecycle.

Consent Notice in the Chat

Show visitors your notice before the chat begins. Stored consent records are being added as part of our DPDP programme.

Encryption in Transit and at Rest

Conversations are encrypted over the network (TLS) and encrypted at rest by our database provider.

Primary Storage in India

Our primary database is hosted in Mumbai. Some processing, such as AI and WhatsApp delivery, uses providers outside India.

Privacy in Action

Frosty's conversation engine is trained to identify and handle sensitive data inquiries seamlessly.

You can show visitors a consent notice before the chat begins, and visitors can ask the business to withdraw consent or delete their data at any time.

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Frosty Support
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Before we proceed, how do you handle my personal data?
10:42 AM

Great question! Your privacy is our priority. ๐Ÿ”’

We're built for India's DPDP Act, and our compliance programme is under way. Your information is encrypted, and our primary database is in India.

Consent Notice

By continuing, you consent to our Privacy Policy. You can request consent withdrawal or data deletion at any time.

Consent Notice Shown
10:42 AM
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Trusted by Regulated Industries

01

Healthcare

Appointment scheduling and general clinic questions. Frosty is not designed to collect medical records.

02

Finance

Banking and insurance inquiries, encrypted in transit and at rest.

03

Enterprise

Scalable architecture that meets strict IT security requirements and internal mandates.

The Frosty Advantage

Zero Training Policy

We never use your customer data to train our foundational models. Your data remains strictly your intellectual property.

Primary Storage in India

Our primary database is hosted in Mumbai, India. AI and messaging providers that process data elsewhere are listed in our Privacy Policy.

Tenant Isolation

Each business's data is kept separate at the database level, designed so that one business cannot read another's conversations or leads.

Secure Your AI Strategy

From your first document upload to a fully deployed agent โ€” a structured process that prioritizes privacy.

01

Audit Your Workflows

Identify where customer data flows and decide what your agent should and should not collect.

02

Deploy Frosty

Add Frosty to your website and WhatsApp channels with one click.

03

Manage Consent

Show a consent notice before the chat and respond to deletion requests through our Grievance Officer.

Compliance FAQs

Frosty Agent is built for India's DPDP Act, and our compliance programme is under way ahead of the May 2027 deadline. Encryption, separation of each business's data, and a named Grievance Officer are in place today. Consent records, retention controls and tools for handling data requests are being added. Our Privacy Policy describes exactly what we do now.