AI agent for luxury retail: High-net-worth clients prefer WhatsApp. Treat every inquiry like a VIP.
Frosty Agent provides a white-glove WhatsApp concierge experience for your luxury retail and jewellery clients. It sources specific high-ticket items from your inventory, shares private catalogues securely, handles bespoke pricing requests, and books private boutique viewings. Every VIP interaction lands in one dashboard for your top sales associates to review.
Why do high-ticket inquiries get lost?
High-net-worth clients expect immediate, personalized responses at all hours
Sales associates are tied up with in-store clients and miss incoming WhatsApp requests
Manually sourcing a specific watch or diamond from inventory takes too long
Sharing PDFs and pricing over WhatsApp gets disorganized
Bespoke inquiries require immediate routing to senior staff, not generic auto-replies
Did you know?
What does our AI luxury concierge do?
Frosty delivers a flawless, white-glove experience before handing the VIP over to your senior staff.
What real VIP conversations can Frosty handle?
These are the concierge requests a luxury boutique receives daily.
Who uses Frosty
High-End Jewellers
Manage diamond sourcing, bespoke requests, and VIP catalogue sharing.
Luxury Watch Boutiques
Handle inventory checks for sought-after timepieces instantly.
Personal Shopping Concierges
Provide a 24/7 white-glove front desk for global clients.
Why they choose us
White-glove tone and discretion
Frosty is programmed to speak with the politeness and privacy expected in luxury retail.
Seamless human handoff for bespoke requests
Frosty steps back the moment a custom quote or senior associate is needed, with full context attached.
Privacy and security
All VIP interactions are securely logged in your dashboard, not lost on a staff member's personal phone.
Multilingual concierge
Arabic, English, Russian, French, and Hindi are handled natively. Your global clientele never feels like a second-class customer.
Proactive stock alerts
When a sought-after piece comes into stock, Frosty can discreetly notify VIP clients who previously asked about it.
Getting started
From your first document upload to a fully deployed agent — a structured process that gets it right.
Upload your catalogues and inventory
Sync your vault so Frosty knows exactly what pieces are available.
Set your concierge rules
Define which inquiries trigger an immediate human handoff.
Go live on WhatsApp
Give your VIP clients a dedicated concierge number.
Pricing
Plans start at $199 a month, with no setup or onboarding fee. Seven-day free trial.
View full pricing