AI agent for Indian diagnostic labs: Patients WhatsApp asking 'CBC kitne ka hai?' a hundred times a day.
Frosty Agent handles the high-volume, price-sensitive enquiries Indian diagnostic labs receive daily. It shares individual test prices and health package comparisons, books home sample collection slots with pin code-based routing, provides report status updates, and handles fasting and preparation instructions, all on WhatsApp in Hindi and regional languages.
Why do diagnostic labs struggle with WhatsApp volume?
Patients WhatsApp 'CBC kitne ka hai?' or 'Thyroid test ka rate batao' hundreds of times daily
Home collection slot availability and pin code coverage are asked repeatedly
Report status queries ('Report aaya kya?') flood your WhatsApp during peak hours
Health package comparisons (Basic vs. Advanced vs. Master) require manual explanation
Fasting instructions are sent inconsistently, leading to wasted appointments
Did you know?
What does our AI agent for diagnostic labs do?
Frosty becomes your lab's WhatsApp front desk, handling pricing, scheduling, and report status at scale.
What real conversations can Frosty handle?
These are the messages Indian diagnostic labs receive every hour.
Who uses Frosty
Standalone pathology labs
Handle WhatsApp pricing queries without adding staff.
Diagnostic chains
Consistent pricing and home collection booking across all locations.
Hospital-attached labs
Manage outpatient test enquiries separately from inpatient workflows.
Why they choose us
Handles the WhatsApp pricing flood
Test pricing is the most asked question. Frosty answers it instantly, thousands of times, without your staff.
Pin code-based home collection
Frosty checks coverage and routes to the nearest available phlebotomist automatically.
Fasting instructions are never missed
Automatically sent before every collection that requires fasting, reducing wasted visits.
Report status at scale
'Report aaya kya?' is answered in seconds from your LIS, not manually by your lab technician.
Speaks your patients' language
Hindi, Marathi, Tamil, Hinglish, and voice notes are all handled natively.
Getting started
From your first document upload to a fully deployed agent — a structured process that gets it right.
Upload your test menu and pricing
Individual tests, health packages, home collection zones, and preparation instructions.
Connect your LIS
Enable real-time report status and collection scheduling.
Go live on WhatsApp
Connect your lab's WhatsApp number and handle the pricing flood automatically.
Pricing
Plans start at ₹5,299 a month, with no setup or onboarding fee. Seven-day free trial.
View full pricing