AI agent for physiotherapy: Patients recovering from surgery need appointments now, not a callback.

Frosty Agent handles the scheduling and enquiry load for physiotherapy and rehabilitation clinics. It explains session packages, answers insurance coverage questions, books appointments with the right therapist based on the patient's condition, and manages ongoing treatment schedules. It never provides clinical assessments or treatment plans.

Published: Aug 29, 2026Updated: Aug 29, 2026

Why do physio clinics lose patients to competitors?

Post-surgical patients are referred by their surgeon and need to start physio within days

Explaining session packages, pricing, and what to expect at the first visit is repetitive

Insurance coverage questions (how many sessions are covered?) consume front desk time

Patients drop out mid-treatment plan because rebooking is inconvenient

After-hours enquiries from patients in pain go to voicemail

Did you know?

35 percent
of physiotherapy patients drop out before completing their treatment plan due to scheduling friction
Source: Physical Therapy Adherence Study, 2024

What does our AI agent for physio clinics do?

Frosty keeps patients on their treatment plan by making booking frictionless.

Before the sale

Explains session packages, pricing tiers, and what to expect at the first appointment
Books initial assessments with the right therapist based on condition (sports, neuro, ortho, paediatric)
Answers insurance coverage questions: number of sessions covered, co-pay amounts
Shares pre-appointment preparation instructions
Never provides clinical assessments, diagnoses, or treatment plans

What real physio conversations can Frosty handle?

These are the messages physio clinics receive daily.

Frosty
Frosty Assistant
Online
Type a message...
Who is this built for?

Who uses Frosty

1
01

Private physiotherapy clinics

Handle high-volume scheduling across multiple therapists and specialties.

2
02

Sports rehab centres

Manage athlete treatment schedules and return-to-sport programmes.

3
03

Hospital-based rehab departments

Route post-surgical referrals to the right therapist quickly.

The Advantage

Why they choose us

It never provides clinical assessments

Frosty handles scheduling, pricing, and insurance questions. Clinical assessments are strictly handled by your therapists.

Reduces treatment plan drop-off

Making rebooking effortless after each session keeps patients on their plan.

Post-surgical urgency routing

Referrals from surgeons are flagged as high-priority and scheduled within days, not weeks.

HEP compliance reminders

Patients get reminders to do their home exercises, improving outcomes and satisfaction.

Insurance clarity

Patients understand their coverage before the first visit, reducing billing surprises.

Getting started

From your first document upload to a fully deployed agent โ€” a structured process that gets it right.

Upload your services and pricing

Session types, packages, therapist specializations, and insurance guides.

Connect your clinic calendar

Sync therapist availability for real-time booking.

Go live

Deploy on your website and connect your messaging channels.

Pricing

Plans start at $199 internationally, with no setup or onboarding fee. Seven-day free trial.

View full pricing

What are some common questions?

No. Frosty handles scheduling, pricing, and insurance questions only. All clinical work stays with your licensed therapists.
Absolutely. Patients can manage their entire treatment schedule on WhatsApp, including rebooking after each session.
Yes. Frosty shares general coverage information from your uploaded guides and advises patients to confirm specifics with their insurance provider.
Yes. Frosty recognises post-surgical keywords and prioritises these bookings, scheduling the initial assessment within days.
Yes. Patients can check therapist availability, ask about pricing, and book sessions directly.
Every enquiry and surgeon referral is captured with condition and source tagged, so you know which referral channels are most productive.
Yes. By making rebooking effortless (one-tap after each session) and sending HEP reminders, patients are far more likely to complete their plan.
Most clinics go live the same day. Upload your services and pricing, connect your calendar, and deploy.

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