We are excited to announce one of our core architectural features: Omnichannel Shared Memory.
Previously, if a buyer browsed products on your website, asked questions, and later messaged your brand on WhatsApp, traditional chatbots treated them as a total stranger. That disconnect frustrates high-intent buyers.
Continuous Context Across Devices
With Frosty, conversation context seamlessly persists. When a lead moves from web chat to WhatsApp, the agent recognizes their earlier inquiries and continues the discussion smoothly.
"It feels like talking to a dedicated sales advisor who remembers your exact requirements from yesterday."
Shared memory is enabled by default across all active plans with zero complex configuration required.
See Frosty Agent live on your site
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