AI agent for jewellery retail: High-net-worth clients prefer WhatsApp. Treat every inquiry like a VIP.

Frosty Agent provides a white-glove WhatsApp concierge experience for your luxury retail and jewellery clients. It sources specific high-ticket items from your inventory, shares private catalogues securely, handles bespoke pricing requests, and books private boutique viewings. Every VIP interaction lands in one dashboard for your top sales associates to review.

Published: Aug 29, 2026Updated: Aug 29, 2026

Why do high-ticket inquiries get lost?

High-net-worth clients expect immediate, personalized responses at all hours

Sales associates are tied up with in-store clients and miss incoming WhatsApp requests

Manually sourcing a specific watch or diamond from inventory takes too long

Sharing PDFs and pricing over WhatsApp gets disorganized

Bespoke inquiries require immediate routing to senior staff, not generic auto-replies

Did you know?

75 percent
of high-ticket luxury purchases begin with a private message
Source: Global Luxury Retail Trends, 2024

What does our AI luxury concierge do?

Frosty delivers a flawless, white-glove experience before handing the VIP over to your senior staff.

Before the sale

Acts as a private concierge, answering inquiries about specific brands, watches, or diamond cuts
Securely shares curated catalogues and high-res imagery directly on WhatsApp
Checks live vault or boutique inventory instantly
Books private viewing appointments at the boutique
Instantly hands off bespoke or high-value inquiries to a senior associate with full context

What real VIP conversations can Frosty handle?

These are the concierge requests a luxury boutique receives daily.

Frosty
Frosty Assistant
Online
Type a message...
Who is this built for?

Who uses Frosty

1
01

High-End Jewellers

Manage diamond sourcing, bespoke requests, and VIP catalogue sharing.

2
02

Luxury Watch Boutiques

Handle inventory checks for sought-after timepieces instantly.

3
03

Personal Shopping Concierges

Provide a 24/7 white-glove front desk for global clients.

The Advantage

Why they choose us

White-glove tone and discretion

Frosty communicates with the grace and privacy that high-net-worth Indian clients expect.

Seamless human handoff for bespoke requests

Bridal sets, custom Polki work, and high-carat diamonds are routed to your senior goldsmith instantly.

Privacy and security

VIP conversations stay in your secure dashboard, not in individual staff WhatsApp chats.

Multilingual concierge

Hindi, Gujarati, Marathi, Tamil, and English are handled natively, matching how Indian HNI clients actually communicate.

Festival and wedding season ready

Frosty handles the massive enquiry spikes during Diwali, Dhanteras, and wedding season without your staff burning out.

Getting started

From your first document upload to a fully deployed agent โ€” a structured process that gets it right.

Upload your catalogues and inventory

Sync your vault so Frosty knows exactly what pieces are available.

Set your concierge rules

Define which inquiries trigger an immediate human handoff.

Go live on WhatsApp

Give your VIP clients a dedicated concierge number.

Pricing

Plans start at โ‚น5,299 a month, with no setup or onboarding fee. Seven-day free trial.

View full pricing

What are some common questions?

Yes. Frosty shares high-resolution images and curated PDF catalogues directly in WhatsApp, maintaining the premium experience your clients expect.
Absolutely. Indian high-net-worth clients prefer WhatsApp over walking into a store. Frosty provides a 24/7 VIP experience, answering availability questions and booking private viewings.
Yes. Frosty natively handles Hindi, Gujarati, Marathi, Tamil, Telugu, and more, matching how your clients actually text.
Frosty handles the discovery and qualification phase. The moment a client is ready to discuss pricing on a high-value piece, your senior associate takes over with full context.
You decide. Frosty can share indicative weight-based pricing from your rate card, while routing bespoke bridal set quotes to your senior staff.
Yes. Frosty absorbs the massive volume spike during festive and wedding seasons, qualifying clients and routing only the serious buyers to your sales floor.
Frosty collects the client's requirements, confirms it's a custom piece, and hands the conversation to your design team with all details attached.
Most jewellers are live within a day. Upload your catalogues and rate cards, set your concierge rules, and connect your WhatsApp number.

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