AI agent for US healthcare clinics: Patients call at 9 PM. Your front desk left at 5.

Frosty Agent handles clinic enquiries on your website, SMS, and WhatsApp around the clock. It answers questions about your services, consultation fees, accepted insurance networks, and office hours, then books appointments directly into your provider's calendar. It never collects Protected Health Information (PHI) or attempts insurance eligibility verification.

Published: Aug 29, 2026Updated: Aug 29, 2026

Why are your phones still ringing off the hook?

Up to 30 percent of inbound calls to clinics go unanswered during business hours

After-hours calls hit voicemail and patients book with the next provider on Google instead

Staff spend hours answering the same questions: Do you accept my insurance? What are your hours? How much is a visit?

New patient enquiries from Google Ads land on a contact form and sit for days

No-shows cost US practices an estimated $150 billion annually

Did you know?

30 percent
of inbound clinic calls go unanswered during business hours
Source: Medical Group Management Association, 2024

What does our AI agent for US clinics do?

Frosty acts as your 24/7 front desk, handling enquiries and bookings without touching PHI.

Before the sale

Answers questions about your services, providers, office hours, and location
Provides consultation fee ranges and explains accepted insurance networks (PPO, HMO, Medicare)
Books appointments directly into your EHR or practice management calendar
Pre-screens new patients by asking about their reason for visit and preferred provider
Hands off anything clinical, insurance-eligibility, or PHI-related to your staff immediately

What real patient conversations can Frosty handle?

These are the calls and messages your front desk gets every single day.

Frosty
Frosty Assistant
Online
Type a message...
Who is this built for?

Who uses Frosty

1
01

Primary Care Practices

High-volume appointment scheduling across multiple providers.

2
02

Specialist Clinics

Route patients to the right specialist based on their reason for visit.

3
03

Urgent Care Centers

Handle walk-in availability questions and wait-time updates.

The Advantage

Why they choose us

It never collects PHI

Frosty handles scheduling and general questions only. No diagnosis codes, no medical histories, no insurance eligibility verification.

EHR and calendar integration

Appointments push directly into your practice management system so there is no double-booking.

After-hours coverage without answering services

Patients get instant responses at 9 PM instead of hitting voicemail and calling a competitor.

Reduces your no-show rate

Automated reminders and one-click rescheduling mean fewer empty slots on your calendar.

You see which campaigns produce actual bookings

Track Google Ads, Healthgrades, and Zocdoc spend down to the booked appointment, not just the click.

Getting started

From your first document upload to a fully deployed agent — a structured process that gets it right.

Upload your clinic information

Provider bios, services offered, insurance networks, consultation fees, and office hours.

Connect your calendar

Sync your EHR or practice management system so Frosty books into real-time availability.

Go live

Add the widget to your website and connect your SMS or WhatsApp number.

Pricing

Plans start at $199 a month, with no setup or onboarding fee. Seven-day free trial.

View full pricing

What are some common questions?

No. Frosty handles scheduling, general clinic questions, and insurance network confirmation only. It never collects medical histories, diagnosis codes, or any data classified as PHI under HIPAA.
Yes. Frosty books appointments directly into your EHR or practice management calendar, checks provider availability, and sends patients a confirmation.
Absolutely. Instead of voicemail, patients get instant answers about your hours, services, and pricing, and can book an appointment on the spot.
Yes. Frosty sends appointment reminders and offers one-click rescheduling, which significantly reduces the number of empty appointment slots.
No. Frosty confirms whether your clinic accepts a specific insurance network (e.g., 'Yes, we accept Blue Cross PPO'). Actual eligibility verification and benefits checking are handled by your billing staff.
Yes. Many patients, especially in multilingual communities, prefer WhatsApp over calling. Frosty handles the entire booking natively on WhatsApp.
Frosty pre-screens new patients by asking about their reason for visit, preferred provider, and scheduling preferences. It does not collect clinical intake information, that stays with your staff.
Most practices go live the same day. Upload your clinic info, connect your calendar, and paste one line of code on your website.

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