AI agent for HVAC & home services in the US: Customers need an AC repair now. Most companies book them in tomorrow.

Frosty Agent answers service enquiries on your website and WhatsApp in seconds, at any hour. It generates an instant estimate from your own price list, qualifies the job by type and location, books the technician directly into your team's calendar, and hands off anything urgent or safety-critical to a human immediately. Every lead lands in one dashboard with the full conversation attached.

Published: Aug 29, 2026Updated: Aug 29, 2026

Why do HVAC enquiries go cold in the US?

The average home service company takes hours to reply to a new web enquiry

Most customers book with the first company that responds

The same questions get answered by hand all day. Service area, callout fee, availability, what's included

Enquiries arrive from your website, WhatsApp and ad campaigns, and nobody can tell which source produced which booking

Estimates go out and nobody chases the ones that were never answered

After-hours calls go to voicemail and the customer calls the next company instead

Did you know?

70 percent
of home service customers choose the first company that responds
Source: ServiceTitan State of Home Service Report, 2025

What does our AI agent for HVAC and home services do?

Frosty handles the customer before the job, after the job, and manages every lead in between.

Before the sale

Answers questions on service area, pricing, callout fees and availability, strictly from your own price list and service documents
Qualifies the job by type, urgency and location
Generates an instant service estimate as part of the conversation
Books the technician directly into your team's calendar and sends the confirmation
Hands off anything urgent or safety-critical straight to a human, rather than attempting to advise or dispatch on its own

What real conversations can Frosty handle?

These are the enquiries an HVAC company gets every week.

Frosty
Frosty Assistant
Online
Type a message...
Who is this built for?

Who uses Frosty

1
01

Single-crew businesses

Your own crew, your own service area. Frosty handles enquiry volume without adding headcount.

2
02

Multi-crew and multi-location companies

Several teams and service areas. One agent, consistent rules for who takes what.

3
03

Franchise networks

Shared branding, local booking rules. Frosty routes each enquiry to the right local calendar.

The Advantage

Why they choose us

It cannot invent pricing or availability

Estimates come strictly from your rate card. No made-up diagnostic fees.

Safety-critical situations always go to a human

Gas leaks, carbon monoxide alerts, and electrical hazards are handed off instantly.

Website, SMS and WhatsApp share one memory

A homeowner who texted about an AC issue on Monday is recognised when they call back on Thursday.

You see which campaign produced the service call

Track your Google Local Services Ads, Yelp, and Angi spend down to the actual booked job.

After-hours coverage without overtime

Frosty captures and books 10pm emergency requests that would otherwise hit voicemail.

Getting started

From your first document upload to a fully deployed agent — a structured process that gets it right.

Upload your price list and service documents

Service area, pricing, callout fees, what's included in each job type.

Set your guardrails and connect your calendar

Decide what Frosty can quote, what always goes to a human, and which crews take which jobs.

Go live

Paste one line on your website and connect your WhatsApp number.

Pricing

Plans start at $199 a month, with no setup or onboarding fee on any plan. Seven-day free trial, no card needed.

View full pricing

What are some common questions?

Yes. Frosty checks your techs' live availability, books the call, and sends the homeowner a confirmation with the arrival window.
Yes. Frosty integrates via webhooks to push leads, bookings, and customer data directly into major US field service platforms.
It asks about the equipment type, age, symptoms, and urgency, then routes the call to the right tech. Casual 'just browsing' inquiries are separated from genuine service calls.
Yes. Every lead is tagged by source, including Google LSA, Yelp, Angi, and your own campaigns, so you see cost-per-booked-job, not just cost-per-click.
Frosty immediately hands the conversation to your emergency team and advises the customer to evacuate. It never attempts to troubleshoot hazardous situations.
Absolutely. Homeowners whose AC dies at 11pm on a Saturday get an instant response, an estimate, and a confirmed slot for first thing Sunday morning.
Yes. Homeowners can describe their problem via voice note or text on WhatsApp or SMS. Frosty transcribes and responds instantly.
Most companies are live on their website the same day. Connect your scheduling system, upload your rate card, and paste one line of code.

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