What Frosty Does — The AI Agent That Runs Your Front Office
Frosty is an AI-powered chat agent that sits on your website and WhatsApp, handling the work your front desk, receptionist, and sales team do manually today — answering questions, capturing leads, booking appointments, sending quotes, and following up — 24/7, in 24 languages across 95+ countries.
Every business has the same problem: leads come in from the website and WhatsApp, and someone has to answer them. Fast. Accurately. At 2 AM on a Sunday. Frosty does exactly that. It is trained on your specific business knowledge — your services, pricing, FAQs, policies — and holds natural, intelligent conversations with every visitor. It captures their details, qualifies their intent, books them into your calendar, generates quotations, and follows up if they go silent. Every interaction is logged to your CRM with full conversation history and attribution data.
Your entire front office, automated
Between answering repetitive questions, capturing lead details, sending quotes, booking meetings, and following up on cold inquiries, your team spends most of their day on work that follows predictable patterns. Frosty automates all of it — not with rigid button menus, but with natural, intelligent conversation powered by AI that is grounded in your actual business data. The result: faster responses, more booked appointments, fewer dropped leads, and a team that can focus on high-value work.
How Frosty works for your business
Train on Your Knowledge
Upload your website content, FAQs, pricing, product catalogs, and policies. Frosty learns your business in minutes and uses this data to answer every question accurately.
Deploy Everywhere
Add Frosty to your website as a chat widget and connect your WhatsApp Business number. Both channels are managed from one unified dashboard.
Automate & Scale
Frosty handles unlimited simultaneous conversations — answering questions, booking appointments, sending quotes, following up on cold leads, and escalating to your team when needed. Everything syncs to your CRM.
Frosty vs. Traditional Front Office Setup
| Traditional Front Office | Frosty AI Agent | |
|---|---|---|
| Response Time | Minutes to hours | Under 2 seconds |
| Availability | Business hours only | 24/7, 365 days |
| Concurrency | One conversation per person | Unlimited simultaneous chats |
| Languages | Limited to hired staff | 24 languages across 95+ countries, automatically detected |
| Data Capture | Manual CRM entry (often skipped) | Auto-logged to CRM with full context |
Frosty works across every industry
From healthcare to hospitality, real estate to retail — Frosty adapts to any business that communicates with customers via chat.